The Nigeria Immigration Service (NIS) has reassured the public that passport processing and issuance services across all command offices and passport front offices nationwide remain fully operational, dismissing reports of service suspension following the ongoing migration of additional passport branches to the Central Personalization Centre (CPC).
Addressing journalists during a press briefing Wednesday 5, August at the NIS Headquarters in Abuja, Service Public Relations Officer DCI Kenneth S. Kure emphasized that the ongoing technological transition is designed to streamline operations rather than halt them.
”The migration of additional passport offices to the Central Personalization Centre is a strategic upgrade to enhance efficiency, eliminate systemic backlogs, and ensure seamless booklet production. At no point has the Service suspended or limited passport enrolment, processing, or issuance activities across any of our offices nationwide.” said Kenneth S. Kure.
The NIS leadership noted that the Central Personalization Centre model centralizes secure booklet printing while decentralized passport commands continue to handle front-end services including online applications, biometric capturing, and physical collection without interruption.
All designated passport offices across the 36 states and the Federal Capital Territory (FCT) are actively accepting applicants for biometric enrollment as scheduled. The official NIS portal (passport.immigration.gov.ng) remains active for online payments, document uploads, and appointment bookings.
The centralized backend processing allows applicants to track the real-time production status of their passports via the automated portal. Citizens are hereby, urged to avoid third-party agents and deal directly with official NIS portals and authorized staff.
Under the leadership of Comptroller General Kemi Nanna Nandap, the NIS has embarked on a comprehensive digital transformation program aimed at establishing contactless passport applications, improving document security features through polycarbonate technology, and cutting down passport issuance timelines to international best standards.
The Service advised members of the public seeking further clarification or reporting operational delays to contact the NIS Contact Centre directly via official helplines.
