The Lagos State Command and Control Centre (LSCCC) recorded a total of 11,127 emergency incidents between January and last month, while receiving more than 15 million calls on its emergency toll-free lines within the same period.
The General Manager of the Centre, Mr Femi Giwa, disclosed this on Wednesday during a press conference on the activities of the LSCCC in the outgoing year. He added that out of the total calls received, over 10 million were hoax and nuisance calls, a development he described as a major challenge to effective emergency response.
Giwa explained that a breakdown of the emergency data showed medical cases accounted for the highest number of reported incidents, with 2,192 cases recorded across the state.
According to him, road-related emergencies followed closely, with 2,188 incidents involving broken-down vehicles, fallen or broken containers and other traffic obstructions that posed risks to commuters.
He noted that the Centre coordinated responses to other incidents, including fire outbreaks, security-related distress calls, environmental hazards and public safety concerns, working in collaboration with relevant emergency and security agencies.
Giwa stressed that while the LSCCC has continued to improve response time and inter-agency coordination, the high volume of prank calls hampers operations and diverts resources from genuine emergencies.
He urged residents to use the emergency toll-free lines responsibly, emphasizing that timely and accurate information from callers plays a critical role in saving lives and property.
The LSCCC boss reaffirmed the Centre’s commitment to strengthening its operations and enhancing public safety across Lagos State through technology-driven emergency management and sustained public awareness.
